Operations Manager Pharmacy Services

At Houston Methodist, the Manager Pharmacy Services position is responsible for providing and assuring quality pharmaceutical care in accordance with accepted ethical and professional practices and all legal and regulatory requirements. This position organizes, manages, controls, monitors, and evaluates pharmacy services that promote desirable patient outcomes through the use of safe, sufficient, and cost-effective drug therapies.

The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• PHRM - Pharmacist - State Licensure within 90 days AND
• PPC- Pharmacist Preceptor Cert - State Licensure AND
• BLS - Basic Life Support (AHA) AND
• ACLS - Advanced Cardiac Life Support (AHA) -- If applicable to primary work assignment AND
• IV Certification - Intravenous certification (ACPE) -- If applicable to primary work assignment within 6 months

LICENSES AND CERTIFICATIONS - PREFERRED

• Board of Pharmacy Certification, if applicable to primary work assignment

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message

• Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization

• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved

• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills

• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences

• Ability to work effectively in a fast paced environment

• Demonstrates flexibility and adaptability in the workplace

• Must be familiar with clinical, administrative, educational, and research activities in contemporary hospital pharmacy practice

• Working knowledge of sterilization and aseptic techniques

• Ability and willingness to contribute to the pharmaceutical literature

• Understanding of the basic principles of rational drug therapy and ability to train others in providing rational drug therapy

• Knowledge and ability to fiscally manage a hospital pharmacy division

• Basic background knowledge of biostatistical techniques and research methodology in drug evaluation techniques

• Professional knowledge, database, and judgment to accurately dispense medications and appropriately intervene in monitoring drug therapy for patient age groups, neonate to geriatric

• Proficiency in word processing and spreadsheet development with the personal computer

• Professional and technical competence in the critical selection, evaluation, and utilization of the pharmaceutical, medical, and scientific literature

• Ability to integrate distributive, supportive, and clinical activities within the respective areas of responsibility

• Ability to monitor compliance with all local, state, and federal laws and regulations pertaining to drugs and drug delivery devices in the respective work areas

• Knowledge and ability to apply continuous quality improvement (CQI) principles to the provision of pharmacy services (i.e., PDSA, Six-Sigma, Lean, FMEA, etc.)

• Competence in research in an area related to the practice of pharmacy and maintains active credentialing with HM Research Institute as applicable to primary work assignment (refer to manager for details)

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.