Administrative Clerk - (Museum District)

At Houston Methodist, the Administrative Clerk position is responsible for performing general office work and delivering exceptional customer service assistance which entails addressing patient inquiries and providing an overall welcoming environment. This position's responsibilities will include producing, filing and distributing reports to designated areas. The Administrative Clerk position will perform a variety of routine clerical tasks of limited complexity under general supervision, ensuring the department's patient, visitor and customer interactions are in accordance with Houston Methodist's ICARE values of integrity, compassion, accountability, respect and excellence and established standard operating procedures which includes all staff providing unparalleled patient care and customer service in a timely, professional and safe manner.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates a high level of maturity with demonstrated self-confidence and ability to make decisions

• Conducts self in a professional manner at all times

• Excellent written and verbal communication skills

• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment

• Demonstrates a positive demeanor and strong multi-tasking abilities

• Ability to work with peers in a team situation

• Very strong organization skills and detail-oriented nature

• Professional handling of exposure to confidential/sensitive information

• Proficient in computer skills for documentation

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.