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Editorial Supervisor

Location: Houston Methodist Academic Institute
6670 Bertner Ave, Houston, TX 77030
Job Ref:
67525
Talent Area:
Leadership Management
Job Shift:
1st - Day
Job Type:
Full-Time
Posted Date:
Feb. 24, 2025

At Houston Methodist, the Supervisor Editorial position is responsible for supervising a team of copywriters and editors. The Supervisor Editorial encourages collaboration among team members, approves/reviews current communication products, offers insight into editorial direction, troubleshoots issues and problem-solves when necessary, and works proactively to help both the team and stakeholders achieve goals and meet objectives. Provides guidance and direction on all editorial initiatives to ensure exceptional quality and brand compliance, i.e., that the brand voice and tone are consistently upheld. The Supervisor Editorial utilizes exceptional writing and editing skills, a strong command of editorial best practices, and proven ability to craft effective advertising messages. The Supervisor Editorial ensures that stakeholders' requests and the team's efforts align with Houston Methodist's overall marketing strategy(ies). Drives and is responsible for editorial projects of high priority brand and system campaigns.

The supervisor position responsibilities include overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency. This position trains and supervises staff while maintaining adequate staffing levels and budget compliance. The supervisor position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment. Other duties for the supervisor position include participating in performance improvement activities, as well as providing support for department management to achieve operational goals. This position may also perform staff duties and responsibilities as needed.

Requirements:

PEOPLE ESSENTIAL FUNCTIONS
  • Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Ensures that all department staff are properly trained and comply with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover.
  • Consults with department leadership on coaching/corrective counseling and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate.
  • Creates and maintains an environment of collaboration by role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication. Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently.
  • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.
  • Supervises writers, editors and other contributors to ensure that all editorial work is on-brand and consistent in style, quality and tone of voice. Works closely with creative and business teams to ensure editorial work is of exceptional quality and that results meet the intended business goals.
  • Serves as a mentor and subject matter expert. Ensures appropriate training and onboarding for new team members.

SERVICE ESSENTIAL FUNCTIONS
  • Oversees daily department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
  • Organizes the workflow, proactively problem solves, anticipates needs, and manages multiple ongoing priorities. Provides reports to management of needs, issues to be addressed, and all important information necessary to ensure department success. Serves and actively participates on various committees as directed.
  • Helps development of a range of editorial assets, such as advertisements, newsletters, guides, checklists, email campaigns and web content to drive patient volume, brand preference and consumer engagement.
  • Drives efforts to create and streamline editorial processes, as well as develops and executes market strategy in conjunction with department leadership.
  • Drives and is responsible for the creation of high priority brand and system campaigns.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Ensures a safe and effective working environment; assists in monitoring and/or revising the department safety plan and/or any specific accreditation/regulatory agency required safety guidelines.
  • Uses and optimizes information systems to enhance operations; participates in performance improvement and data management/analysis functions as directed.
  • Employs a proactive approach in the optimization of positive outcomes by monitoring and improving the department workflow, supporting peer-to-peer accountability, and identifying solutions via collaboration. Role models situational awareness, using teachable moments to improve safety. Participates in investigations as a result of the root cause analysis process as assigned by manager.
  • Monitors self and ensures employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
  • Acts as a brand steward, ensuring all messaging, copy and other content is within brand voice and editorial guidelines.
  • Tracks the status and manages the deadlines of all projects and determines if and when the team can accept and complete new jobs.

FINANCE ESSENTIAL FUNCTIONS
  • Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
  • Manages staffing needs including scheduling, time off requests and time keeping.
  • Partners with department management in the budget planning process through discovery and analysis of future projects.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred. Supports Houston Methodist and department goals and vision. Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations.
  • Develops skills of team members and continually assists with improving competencies, performance and outcomes. Fosters a positive and constructive teaching environment by engaging staff/team members in learning opportunities that are valuable and in alignment with business objectives. Conducts conversations with staff on their development and My Development Plan (MDP).
  • Seeks opportunities to identify self developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates MDP on an on-going basis.
  • Fosters an environment that encourages innovation, continuous improvement and growth; identifies opportunities to improve processes, and, in conjunction with Manager and Senior Copywriters and Editors, implements improved processes across entire team.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION
  • Bachelor's degree in Communication, English, Journalism, or related field.

WORK EXPERIENCE
  • Seven years experience in editing and/or writing of which one year must have been in a role of progressive responsibility i.e., in a lead role, leading projects or special initiatives, etc.
LICENSES AND CERTIFICATIONS - REQUIRED
  • N/A

KNOWLEDGE, SKILLS, AND ABILITIES

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
  • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
  • Demonstrates leadership qualities and critical thinking through self-direction initiative, effective interpersonal skills, and oral/written communication skills
  • Ability to identify and understand issues, problems and opportunities; and recommend solutions
  • Ability to work effectively in a fast paced environment
  • Demonstrates flexibility and adaptability in the workplace
  • Proficiency with Microsoft office applications and Adobe Creative Suite and other desktop publishing apps
  • Ability to identify opportunities and propose solutions to make a project successful and satisfy stakeholders' needs
  • Detail-oriented expert in copy editing and copy writing, with an unerring ability to make writing better through meaningful revisions and fastidious corrections
  • Strong project management skills
  • Ability to work under pressure and balance many competing priorities
  • A thorough knowledge of contemporary editorial and web practices.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs No
  • Business professional Yes
  • Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.

Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.

Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

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