Sr Applications Analyst
6670 Bertner Ave, Houston, TX 77030
- Job Ref:
- 67045
- Talent Area:
- Information Technology
- Job Shift:
- 1st - Day
- Job Type:
- Full-Time
- Posted Date:
- Feb. 10, 2025
At Houston Methodist, the Senior Application Analyst position is responsible for the support and configuration of assigned applications and systems. The position entails assisting, training, and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The position researches, architects and deploys a variety of 3rd party products and possibly integrates with electronic equipment/applications in a Hospital Research environment. Setup applications on Windows and Linux based computer systems, in addition to setting up servers and databases. Schedule, plan, and oversee technical upgrades and hardware deployment for on premise systems, including new system implementations, enhancements, and system modifications. Collaborate with business owners and end users to understand their ongoing needs and help translate them into reliable and efficient applications. Provide solutions for technical challenges, using modern tools and methods that will improve and enhance applications. Responsibilities will include creating documentation and assist in user training. High proficiency in the Linux operating system, including scripting languages such as bash. Proficiency in building, installing, and configuring a variety of open-source Linux software packages, especially with complex dependencies, installing SQL Server databases. Proficient in Java and Python. Participate in on-call rotation.
Requirements:
PEOPLE ESSENTIAL FUNCTIONS
- Acts as liaison between work teams and departments.
- Facilitates team and client meetings and delivers informative, well-organized presentations.
- Serves as role model and mentor to other team members through both formal and informal methods. May train newly on boarded or more junior team members.
SERVICE ESSENTIAL FUNCTIONS
- Facilitates working group sessions with relevant departments to identify and drive requirements to improve Business Processes. Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Sets customer expectations, prioritizes tasks, and delivers solutions on time. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
- Manages customer expectations and deliverables through meetings, phone calls, presentations and written reports.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Oversees and monitors multiple large-scale projects within multiple functional departments.
- Establishes project plans and objectives to ensure goal attainment within defined parameters. Implements and supports large, complex applications with technical experience in systems analysis, design, building, testing, and implementation.
- Communicates potential project and implementation issues, plans for resolution, and produces status updates to all stakeholders including customers and Management.
- Creates custom solutions or advanced configuration options to solve operational or workflow issues.
FINANCE ESSENTIAL FUNCTIONS
- Coordinates and provides problem resolution, technical analysis, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects.
- Applies project management methodology standards to communicate and successfully accomplish assigned projects within budget guidelines.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Seeks out opportunities to remain relevant with regard to current and leading technologies. Evaluates and recommends technologies for growth and long term planning.
- Partners with team members to support a learning environment. Seeks opportunities to lead or facilitate IT and business initiatives across IT.
- Participates in professional development. Completes Individual Development Plan (IDP).
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION
- Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional
- An additional four years experience in addition to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience
WORK EXPERIENCE
- Five years' experience in IT or clinical or business workflow required
- Experience supporting large scale clinical, ancillary or business environments
LICENSES AND CERTIFICATIONS - REQUIRED
- Certification if appropriate to assigned application. (i.e. Epic) Epic certification must be maintained within 6 months
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors
- Expert technical skills to support multiple applications and projects simultaneously
- Strong knowledge of project management methodologies and ability to apply them to large scale system implementation
- Strong knowledge of multidisciplinary clinical or business information systems
- Demonstrated leadership skills
- Expected to be proactive in all areas of responsibility
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile:
Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.
Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.
Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.
Houston Methodist is an Equal Opportunity Employer.
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