Cash Applications Representative - Cash Applications & Systems - Museum District)

At Houston Methodist, the Cash Applications Representative position is responsible for the daily entry, reconciliation, electronic data interchange and analysis of all activity between the bank lockbox and the general ledger. This position monitors all payment sources assigned, including any Electronic Remittance Advices (ERAs) and manual transactions to ensure that all payment transactions received from all payor sources are fully accounted for, accurately credited or debited and balanced daily between the bank account, electronic health record system, and accounting ledgers. This position also monitors all posting software to ensure that all assigned ERAs received will post appropriately. Additionally, this position will work with the Cash Applications Supervisor and/or management to resolve any ERA posting issues.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Knowledge of professional and hospital system billing software related to cash posting functions

• Advanced knowledge of the cycle of a patient guarantor account, which will include hospital and physician charges

• Knowledge of hospital and PO billing, collections, reimbursement, contractual agreements and the appeals process, and hospital charity programs

• Excellent communication and negotiation skills, as well as an ability to work independently and interdependently with other business office staff

• Sharp analytical abilities in order to recognize individual patient circumstances and options for resolution

• Proficient computer skills and ability to learn and navigate multiple software programs

• Ability to remain calm in stressful situations with patience and understanding

• Knowledge of medical terminology and applicability

• Ability to multi-task and flexibility to meet the requirements of the department and the organization

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.