Revenue Cycle Client Management Consultant - (Museum District)

At Houston Methodist, the Revenue Cycle Client Management Consultant position is responsible for serving as the internal revenue cycle management consultant for assigned clinic leadership. This position builds and maintains collaborative and productive relationships within the organization, coordinating revenue cycle projects, driving performance in operations related to revenue, and providing direction and oversight of processes impacting cash collections. Other responsibilities include analyzing and communicating revenue cycle performance and working with leadership to develop action plans for metrics not meeting established goals, coordinating efforts with clinic leadership to ensure all registration and financial tools are utilized effectively, and ensuring appropriate controls and tools are in place to monitor performance and compliance within regulatory requirements.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong understanding of revenue cycle technology processes and denials

• Excellent project management skills and ability to manage multiple projects

• Ability to navigate across multiple customer demands and balance competing priorities successfully

• Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear and concise manner

• Ability to focus on problem or task and articulate a resolution in a prompt, productive and efficient manner; ability to recognize, evaluate, solve problems and correct errors

• Ability to think critically and identify the global impact across the revenue cycle with a solution oriented approach

• Ability to maintain confidentiality of sensitive information

• Ability to take independent action and judgment in required subject of general business-wide policies

• Strong leadership skills with the ability to coach and develop staff

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.