Dietary Clerk - Full Time/Days-1st Shift (Medical Center)

At Houston Methodist, the Dietary Clerk position is responsible for performing customer-oriented activities and various background operational duties relating to obtaining Room Service orders and the entry of meal selections via the departmental computerized software. This position for taking diet orders from patients, explaining which diet patients are on and answering questions regarding food choices. The Dietary Clerk position assists with patient tray assembly. This position organizes menus by unit and utilizes departmental computerized software to supplement menus for patient meals that have not been ordered. The Dietary Clerk position is responsible for the calculation, delivery and tracking of nutrition products to the patient's bedside or patient care unit. This position follows all department policies and procedures and must comply with relevant local Food Ordinances.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• Food Handlers Permit -- by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates skills and initiative in problem-solving and improving productivity

• Ability to engage in multiple activities simultaneously, maintain accurate records and timely turnaround and completion of orders

• Demonstrates skills and ability to handle complaints and resolves problems in the absence of the Supervisor/Team Leader

• Must possess good communication skills and be able to work in a fast-paced environment

• Demonstrates skills and ability to obtain as well as analyze pertinent information in order to make informed decisions

• Able to work independently with limited supervision and requires the ability to listen well

• Demonstrates active listening skills giving full attention to what other people are saying

• Ability to adapt to a changing work environment

• Utilizes good judgment in professional decision-making

• Competency in standard software applications (Outlook, Excel) and the ability to the computerized departmental software system

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs No
• Business professional No
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.