Chief Donor Relations and Stewardship Officer

At Houston Methodist, the Chief Donor Relations and Stewardship Officer (CDRSO) position is responsible for the design, implementation and management of all policies, procedures and activities of the functions listed under the primary job responsibilities. Utilizing best practices and the latest technology, the CDRSO will build and operate a sophisticated donor relations and stewardship operation. The CDRSO will lead and direct a large team of professionals to carry out these functions. The CDRSO will also participate as a leader in the design and implementation of Houston Methodist's largest comprehensive campaign.

The CDRSO reports to the President & CEO of the Houston Methodist Hospital Foundation and is a member of the Foundation's Senior Leadership Team (SLT). The CDRSO leads the communications, stewardship, events, donor recognition and physician/faculty engagement teams.

The CDRSO primary responsibilities are:

Lead and direct a team of professionals in the areas of communications, stewardship, events, donor recognition and physician/faculty engagement.

Develop policies and design best practices that govern all areas of the donor relations and stewardship functions including, but not limited to, donor recognition, giving levels and societies, endowment management, campaign communications, event standards, etc. Where necessary, recruit teams of professionals to manage these functions.

Serve as a member of the Foundation's Senior Leadership Team (SLT) and provide meaningful contributions and vision for the overall direction of the Foundation.

Engage and manage volunteer committees as necessary.

Serve as an internal leader to carry out a comprehensive campaign.

The CDRSO position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development, compliance, and staffing decisions such as hiring and terminating employment, coaching and counseling employees on work-related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring, and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization

• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved

• Demonstrates leadership qualities and critical thinking through self-direction initiative, and effective interpersonal skills and oral/written communication skills

• Ability to identify and understand issues, problems, and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes

• Demonstrates highly effective communication skills-strong written communications and platform presentation abilities

• Ability to work effectively in a fast-paced environment

• Demonstrates flexibility and adaptability in the workplace

• Capable of leading teams/facilitating groups, building consensus, and garnering the highest confidence in professionalism and work product by senior leadership

• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented

• Proficiency in spreadsheet, word processing, and presentation software

• Maintains a positive and supportive attitude and demeanor

• Professional handling of exposure to confidential/sensitive information

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.