Clinic Coordinator - Orthopedics (Sugar Land)

At Houston Methodist, the Clinic Coordinator is a multifaceted clinic based role which, in conjunction, with management, organizes the daily activities of the clinic ensuring provider support, patient experience, advanced and complex clinic/administrative tasks, to support clinic flow. This position works to create the best possible working environment for patients, providers, staff, and management. The incumbent may also be required to perform scheduling activities (this might include appointments, procedures, and/or surgeries), ensure medical necessity compliance, and verify eligibility for care. Other duties for the Clinic Coordinator position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, for training and orienting others as appropriate; organizing and directing all aspects of the daily clinic operations to support and maintain organizational and departmental policies and procedures. Additionally, the Clinic Coordinator will provide training and oversight in the pursuit of unparalled safety, quality, service, education, and innovation to our patients.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• CMA - National Certified Medical Assistant -- or Emergency Medical Technician OR
• RMA - Registered Medical Assistant (AMT) OR
• CMA - National Certified Medical Assistant (NAHP) OR
• CMA - National Certified Medical Assistant (NCCT) OR
• CMA - National Certified Medical Assistant (NHA) OR
• CCMA - National Certified Clinical Medical Assistant (NHA) AND
• BLS - Basic Life Support (AHA)

LICENSES AND CERTIFICATIONS - PREFERRED

• CPT - Phlebotomy Technician Certification

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

• Must be EPIC proficient.

• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments

• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records

• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment

• Provides safe patient-centered, compassionate and competent care

• Proficient in computer skills for documentation and work-related purposes

• Completes required continuous training and education, including department-specific requirements. Maintain current certifications

• Ability to establish and maintain effective working relationships with patients, medical staff, co-workers and the public

• Ability to work with peers in a team situation

• Possesses an understanding of the patient population as it relates to the clinical disease process

• Proficient in computer skills for documentation and work-related purpose

• Demonstrates advanced assessment competences appropriate for level of practice

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.