Lead Operations Administrator - Days

At Houston Methodist, the Lead Operations Administrator (OA) position is responsible for providing operational oversight and leadership throughout the organization, leading initiatives as directed by management. This position is also responsible for oversight and scheduling of the Labor Pool for their entity. The Lead OA position is responsible for leading direction in unforeseen situations, making timely decisions that directly impact patient care, fostering interdepartmental/interprofessional collaboration which reflect the mission and values of Houston Methodist. This position role models and ensures timely and effective oral/written communication and provides clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies and procedures. The Lead OA position demonstrates critical thinking through self-direction, initiative, effective interpersonal skills, creating an environment for the management and delivery of safe patient care.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days OR
• RN-Temp - Registered Nurse - Temporary State Licensure within 60 days AND
• BLS - Basic Life Support (AHA) AND
• NVCRISIS - Nonviolent Crisis Intervention (CPI) AND
• Magnet - ANCC Recognized Certification

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization

• Demonstrates successful conflict resolution skills in a timely manner with patients, families, physicians and other healthcare team members

• Demonstrates leadership qualities and critical thinking through self-direction initiative, effective interpersonal skills, and excellent oral/written communication skills

• Ability to work effectively in a fast-paced environment

• Demonstrates flexibility and adaptability in the workplace

• Demonstrates problem-solving skills to include investigation, identification of cause(s) and development of corrective action

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.